Job Title

Customer Service Representative

Job Descriptions

Company Information and Introduction:
 

Are you passionate about making a difference in the healthcare and life sciences sectors? Accuscience Ireland, a leading supplier of medical and laboratory equipment and a member of Diploma PLC's Lifesciences sector, is seeking dedicated professionals to join our dynamic team. With a strong commitment to quality and customer service, we offer an exciting opportunity to work with top-tier products and make a significant impact on patient care and scientific research. Join us in our mission to make a difference in people's lives through cutting-edge solutions and exceptional support.

Key Responsibilities and Duties:
 

We are currently seeking a passionate and dedicated Customer Service Representative to join our dynamic team. If you have a strong commitment to providing exceptional customer support and meet the requirements below, we would love to hear from you!

Key Responsibilities:

Handle customer inquiries via phone, email, and online chat in a professional and timely manner.

Provide accurate product information and guidance to customers.

Process customer orders through our ERP system.

Collaborate with internal departments to resolve customer issues efficiently.

Maintain and update customer records based on interactions.

Perform additional duties as needed to support the team and operations.

Key Skills and Competencies:
 

Qualifications:

Excellent communication skills: Ability to listen and convey information clearly to meet customer needs.

Problem-solving skills: Quick thinking and critical analysis to address and resolve inquiries.

PC proficiency: Strong working knowledge of Microsoft Excel and Word, with solid experience using ERP systems.

Experience: A minimum of 2-3 years in a customer service or supply chain role.

Product knowledge: Willingness to learn and apply product-specific information. Full training provided.

Apply Here Now : https://my.hrduo.com/candidate-jobs/this_position/49c49733-e447-43d4-833b-50542a39da20

Qualifications

- Any Relevant Experience

Skills

• Communication Skills
• Problem Solving Skills
• Strong PC skills

Experience

• 2-3